Field Notes
How nonprofits communicate their work online.
Field Notes document individual communication and design choices across nonprofit websites, campaigns, and digital storytelling. Each note captures one communication choice, explains what it signals to visitors, and contributes to an ongoing record of how nonprofit work is understood online.
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The 9/11 Memorial & Museum’s Never Forget Fund Builds a Case for Teaching Memory to a New Generation
Interface: Capital Campaign + Earned Media
Lens: Invite Participation
Organization: 9/11 Memorial and Museum
Observed: June 2026